FAQ

Once you have placed your order, we will send you a confirmation email to track the status of your order.

We can only change orders that have not been processed for shipping yet. Please use our contact form and select order to see if your order has been shipped.

We currently ship in the United-States,

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

You can purchase on our website using a debit or credit card.

We currently only support the USD.‍

We offer returns for unused crystal items within ten days of the products delivered. Shipping charges are nonrefundable. To ask for a return, please use our contact form and select return. Thank you

Returns are processed within 14 days of receiving the product back.

Our store is located at 2116 Merrick Ave, Merrick, NY 11566

If your question is not listed here please reach out to us.